Order Tracking
We use FedEx for all shipping and tracking information. You should have received a tracking number from your receipt that was emailed to you. Proceed to FedEx to track your package using the orange button link below.
If you did not receive a second email with your tracking number, email us at orders@altamurapizza.com with your invoice receipt number and we will get in touch with you immediately.
Shipping Information
We offer free shipping on orders over $110 within the continental U.S
All packages are sent 2 day via FedEx WITH the following:
Orders received before 10am Wednesday Ships same day.
Orders received after Wednesday 10am ship the following Monday.
Shipping is within the Continental USA only at this time.
We advise you to let the recipients know they will be receiving a perishable package, due to the time sensitive nature of our products
ALSO: BE SURE TO INCLUDE A GIFT MESSAGE, WHICH MAY APPEAR ON THE OUTSIDE OF THE PACKAGE
FedEx will deliver without a signature being required
Our Refund / Return Policy
ALL ITEMS ARE FINAL SALE, BUT IF AN ITEM ARRIVES DAMAGED OR SPOILED, PLEASE REACH OUT TO OUR TEAM AT (630) 755-5252 OR FILL OUT OUR CONTACT FORM WITHIN 14 DAYS OF DELIVERY AND WE WILL MAKE THINGS RIGHT.
For More Questions and Answers
For all other customer concerns, questions, or general inquires, please get a hold of us through our contact form - follow the orange link below!
